No matter how successfully a project is delivered, it can’t be considered a success if no one uses it or, worse, people complain about how much better the old way of doing things was. This course shows technical leaders how to leverage internal or external change management resources to improve the odds of success for your change initiatives.
This course will teach you all about the Certified Change Management Professional™ (CCMP™) credential, including what to expect while pursuing it, how to qualify, apply and prepare for the exam, and what to expect after you pass the exam.
This course will teach you how to properly close a change effort. This course will also help prepare you for this section of the CCMP exam, administered by the ACMP.
This course will teach you how to gather all of the necessary information to formulate a change management strategy. This course will also help prepare you for this section of the CCMP exam, administered by the ACMP.
This course will teach you what change management is, why change management is important, and the seven concepts of change management as defined by the ACMP (Association of Change Management Professionals).
The ability to measure and create useful metrics is an essential skill for all leaders. This course will teach you the ins and outs of measurements, exploring why you should measure, why you do measure, and what to measure.
OCM is a skill needed in any line of business. It also happens to be one of the weakest and rarest skills within information technology. Start closing the gap between IT and the business by improving your ability to manage the people side of change.
Effective communication is the most critical skill in any line of business. It also happens to be one of the weakest and rarest skills within information technology. Start closing the gap between IT and the business by improving your communication.