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Wagile Event

How to Move Away From Wagile

July 30, 2020

20 years after the birth of the agile manifesto, agile transformations remain a risky challenge for organizations, and many end up in a waterfall-agile hybrid known as “wagile.” Contrary to traditional thinking, adopting a hybrid of the two methodologies is worse than just using one.

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Wagile

Move Away From Wagile

July 30, 2020

Today, organizations no longer become agile by choice or innovative tendencies, but rather for competitive survival. Twenty years after the birth of the agile manifesto, agile transformations remain a risky challenge for organizations, and many end up in a waterfall-agile hybrid, known as wagile. Contrary to traditional thinking, adopting a hybrid of the two methodologies is worse than just using one.

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Crisis

Leading in Times of Crisis

March 31, 2020

No organization is exempt from crises and their far-reaching effects. We're seeing this play out in real-time as companies around the world respond to COVID-19 by making large-scale shifts to "business as usual." No company can predict when catastrophe will come or all the operational steps to quell the storm, but one thing is certain. In times of crisis, leadership matters.

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Watermelon

The Poisonous Watermelon

November 14, 2018

By concealing the true status of a project, you shut down assistance from colleagues and set them up to escalate false information up the chain of command. Imagine this scenario: Dave was recently hired as a new project manager, and he comes to the organization with more than a decade of development experience. He recently completed a few project management certifications and is full of ambition and enthusiasm.

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Hammers

The 3 Hammers of IT Management

June 4, 2018

By creating or purchasing self-service tools, your IT department can decrease the cost of operation, lower queue times and increase customer satisfaction. I get some version of this question all the time: “Why can’t you just do it for me? It won’t take you long, and isn’t that what you’re supposed to do anyway?” Ah, the life of an IT professional. My answer is always the same: “No problem! Just submit a ticket in our system. Oh, sorry. I couldn’t help noticing you rolling your eyes. I understand your frustration; I really do. Sometimes it takes us a while for us to get to requests like these..."

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Emergency Room

Release Triage

January 29, 2018

In the medical field, the word triage is used to define the sorting of patients according to a system of priorities, designed to maximize the success of treatment. A triage is set up in an emergency room to help prioritize cases when a large number of patients arrive. First come, first served is a poor method for treatment when a critical patient needs help and has to get in line. IT systems are the same way.

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Going Above and Beyond

Going Above and Beyond

September 19, 2016

If you are like me, you don’t like to deliver only what is expected of you; you strive to exceed expectations. Maybe that phrase is used in your annual review and there is a larger financial gain for doing so. Maybe you possess a competitive spirit and have ambition to do more than everyone else. Maybe you were raised or trained to always deliver more than the bare minimum.

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ITIL Misconception

20 Common ITIL Misconceptions

September 9, 2016

What is ITIL? Information Technology Infrastructure Library, or ITIL, is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

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